Guns = Better Customer Service
Yesterday I was supposed to be going to the bank to open an account.
If you'll recall, on the day that I bought Binky, I had set out to do
the same thing. I still do not have a bank account.
In Seattle, I needed to set up a bank account. So I walked in with my
paycheck from work, and a utility bill and my Minnesota ID card. It
was 6:30 at night, and I stopped in after work. I didn't have to go to
the main Washington Mutual building downtown or anything. The small
storefront branch next to the grocery store could do it. In 15 minutes, I
had an account and some temporary checks.
Here, you can't open an account at small branch offices. You have to
make an appointment with a customer service rep, and they don't make
appointments after 4pm. So you have to take time off work to get to one
of the big branches in the city center in order to do something as
simple as open an account. And then, we found out last night, there are
only 2 people in the whole bank who can do that. And both of them were
out sick, so we had to reschedule again. I'm supposed to go back on
Thursday.
By the time I get an account, I will have had to take time off work
twice, and my husband will have had to take time off three times.
Assuming I get it sorted on the next trip, which is seeming unlikely.
I really think they need to legalize firearms here. If you gave that
kind of service in the US, you risk pissing off some psycho with a gun
and triggering a shooting spree. The lack of firearms here means that
you can be as discourteous and inefficient as you want to, without fear
of your brains decorating the walls behind you. The Scottish service
industry needs to be a little more afraid of its customers. As it is,
they sit comfortably behind a non-bulletproof glass wall, knowing that
they only have to step back a few feet to avoid the worst weapon the
British can manage: a knife.
The whole experience left me wanting to go back home and join the NRA.
Alana
