Did you get the memo about the new cover sheets for the TPS reports?
Diaryland entry 2:08 p.m. - 2005-03-21
This morning I realized that I have lived far too many scenes from "Office Space."
A few years ago I was working as an HTML coder and tester at an internet company. The whole company was about 8 people. Then they hired a receptionist. They ended up hiring this really freaky guy who had a habit of standing in front of peoples' desks and just staring, not saying anything. Anyway, he got fired for being too Office Space-ish the day he sent an email to the entire company demanding to know where his stapler was.
Then there's my current job. Every time I make a mistake it's like that bit about the TPS reports. First the QA person sends me an email saying I screwed up and I should fix it. (Which is fine; that's her job.) Then the girl who thinks she's the boss (but is not the actual boss because my actual boss is really not such a bad person) emails me to tell me that I screwed up. Then she tells my trainer, who emails me to say that she heard I was having a problem with whatever I screwed up on. So if I have one momentary brain fart, I can expect to hear about it from at least 3 different people, none of whom are actually in charge of me.
Today they decided that to take care of the "problem" of old claims, they'd run a report of all the claims over 10 days old and have us do them. The problem is that all of them had just been put in the work queues yesterday, and by the time they handed out the reports, all the claims had already been done in the normal course of work. So they complain that not enough claims are getting done, and the solution is to take me off of claims processing for an hour so that I can look up a bunch of claims that have already been done.
While they're at it, why don't they call a 3-hour meeting to discuss why we've fallen behind in our work?
Alana
www.girlalive.com
